Globally and in the region, the healthcare sector is being transformed by a number of dynamic trends, including digitalization, personalization and internationalization. It’s truly one of the most exciting times to be a caregiver, as new technologies enable us to offer care to more patients wherever they are and whenever they need it.
It is important to understand, however, that the full benefit of these innovations can only be delivered by focusing on the human factors that underwrite them, and – like all industries – that healthcare has a responsibility to deploy new technologies in a sustainable manner.
Transforming Healthcare Delivery through Digitalization
Digital platforms will play a much greater role in the future, supporting the work of primary care physicians and family practices. In terms of speed of response, telemedicine is already helping patients in Abu Dhabi, ensuring they are able to consult experienced physicians from home, and book appointments as required.
These platforms are being supported by online systems that aggregate and analyze medical data earlier and more effectively. A great example of this is the online IT system we deploy at Cleveland Clinic Abu Dhabi to help detect heart problems. The system collects data from pacemakers and other implantable cardiac devices from anywhere in the UAE and sends alerts to doctors when it detects that patients could be experiencing rhythmic disturbances of the heart. The data is aggregated to track patterns over time and accessed by doctors using their mobile devices.
When combined with new technologies, such as blockchain and Artificial Intelligence (AI), the possibilities are almost limitless. AI is already being used to detect diseases, like cancer, more accurately and at earlier stages. For example, the use of AI in the review of mammograms is delivering results 30 times faster and with 99% accuracy, reducing the need for unnecessary biopsies, according to the American Cancer Society. If applied to reviewing data from consumer wearables, AI could provide a vital overview of population health, enabling doctors to address community health issues at an earlier, more treatable stage.
Even in the field of surgery, new technologies are having a transformational impact. Robotics enable surgeons to enter any part of the body through tiny incisions, reducing the invasiveness of the surgery and subsequently the recovery time that patients need. Cleveland Clinic Abu Dhabi is at the forefront of robotic surgery, particularly in cardiac care. The most exciting potential future application of robotic surgery would be the opportunity to perform operations at a distance. Patients could receive the support of a world-class surgeon in a different hospital or even a different country.
Applying a ‘Team of Teams’ Approach
Delivering the full benefits of these new innovations will require healthcare organizations to rethink their traditional methods of organization. Healthcare is traditionally siloed into departments, which creates limiting barriers for the potential to share knowledge and collaborate. We need to move towards a model where care is delivered through the coordinated efforts of diverse professionals with complementary qualifications, enabled by technology.
This is the most important differentiator for Cleveland Clinic Abu Dhabi, where our model of care is organized around a ‘team of teams’ approach. Every patient who comes to the hospital is cared for by a team of providers, enabling us to address the most complex issues.
Building Sustainability into an Innovation Strategy
As a leader in the healthcare industry, Cleveland Clinic Abu Dhabi understands that climate change is a risk to the health of our communities, as well as to our organization. As a result, sustainability has to be at the heart of every innovation strategy. This means that it is essential for any new initiatives to be assessed from an environmental, social and economic impact perspective – as well as for the potential health benefits.
Of course, new technologies also enable us to manage our environmental impact. At Cleveland Clinic Abu Dhabi, we deploy a greenhouse gas tool to quantify and exhaustively log the exact amounts of greenhouse gas emissions the hospital produces, as part of the effort to reduce carbon emissions. We have also started a food waste dehydration program that converts food waste into an organic byproduct, which is used to produce compost for the hospital’s landscapes and gardens.
By coupling new models of care with new technologies, healthcare organizations will be able to offer greater personalization in treatment plans and delivery. In addition, they will be able to tap into an international network of experts, ensuring that patient cases are reviewed by leading specialists in their field, no matter where they are in the world.
Cleveland Clinic Abu Dhabi is already deploying an integrated, international healthcare network to ensure that our patients have access to 57,000 of the most sophisticated and connected medical minds in the world. Working together, we believe the healthcare industry of the future will be able to tackle even the most challenging issues of our time.